Promotional T&Cs

Terms and Conditions for General Promotions 

  1. Offer Limitations: 
    • Only one promotion or discount can be applied per order. 
    • Offers cannot be combined with other discounts, promotional codes, or ongoing sales. 

         

         2. Eligibility: 

      • Promotions are valid for eligible products and during the specified promotional period only. 

           

           3. Promotion Period: 

      •  The promotional time frame is limited, and the remaining time will be displayed on the promotion banner, in the description, or in specific T&Cs for your convenience. Purchases outside this timeframe will not qualify for the promotional offer.  

       

           4. Automatic Discounts: 

      • Where applicable, discounts will be applied automatically at checkout. At checkout, the best available offer will be automatically applied to your order. If a code is required, it must be entered correctly to receive the discount. 

           

           5. Returns and Refunds: 

      • Refunds for items purchased under a promotion will reflect the discounted price paid. If a free item was included, it must be returned to qualify for a refund. 

           

           6. Exclusions: 

      • Promotions may exclude certain products, categories, or collections. Check specific promotion details for exclusions. 

           

           7. Changes and Cancellations: 

      • The promoter reserves the right to amend, withdraw, or cancel promotions at any time without prior notice. 

         

           8. Acceptance of Terms: 

      • By participating in promotions, customers agree to these terms and conditions. 

        




      Terms and Conditions for "Special Sale" 

      1. Offer Details:  

       

      • Bundles: Get 10% off bundles, including ready-made and "Build Your Own" bundles. The discount will be applied at checkout, if applicable. The "Build Your Own Bundle" discount is applied on the bundle builder page - no additional discount will be applied at checkout.

      • Free Antibacterial Prewash: Enjoy a free Antibacterial Prewash with the purchase of 5L, 8L, or 12L Mud Daddy or Mud Mummy units, or a Power Brush. Bundles and refurbished units are excluded. The prewash must be added to your cart.

      2. Automatic Discounts:  

       

      • A discount will be automatically applied for eligible items. No code is required. The best available offer will be automatically applied to your order.   

      3. Eligibility:  

       

      • The "10% Off Bundles" offer applies to purchases of Mud Daddy or Mud Mummy bundles. 

      • The "Free Antibacterial Prewash" offer applies to purchases of 5L, 8L, or 12L Mud Daddy or Mud Mummy units, or a Power Brush. Bundles and refurbished units are excluded. The prewash must be added to the cart. 

      4. Exclusions:  

       

      • Only one promotion or discount can be applied per order. Offers cannot be combined with other promotions, codes, or discounts.   

      5. Promotion Period:  

       

      • Offers are available for a limited time only and may be terminated at any time.  

      6. Returns and Refunds:  

       

      • Refunds will reflect the discounted price paid. Items purchased as part of the promotion must adhere to the return policy.   

      7. Changes and Cancellations:  

       

      • The promoter reserves the right to amend, extend, or terminate the "New Year Offers" at any time without prior notice.   

      8. Acceptance of Terms:  

       

      • By participating in the "Special Offers", customers agree to these terms and conditions.   

        


      Terms and Conditions for "Free Insulated Jacket" Promo

      1. Offer Details:  

      • Free Insulated Jacket: Enjoy a free Insulated Jacket with the purchase of POWER+  5L, 8L, or 12L Mud Daddy or Mud Mummy. The insulated jacket must be added to your cart.

      2. Automatic Discounts:  

      • A discount will be automatically applied for eligible items. No code is required. The best available offer will be automatically applied to your order.   

      3. Eligibility:  

      • The "Free Insulated Jacket" offer applies to purchases of POWER+ 5L, 8L, or 12L Mud Daddy or Mud Mummy. The jacket must be added to the cart. 

      4. Exclusions:  

      • Only one promotion or discount can be applied per order. Offers cannot be combined with other promotions, codes, or discounts.   

      5. Promotion Period:   

      • Offers are available for a limited time only and may be terminated at any time.  

      6. Returns and Refunds:  

      • Refunds will reflect the discounted price paid. Items purchased as part of the promotion must adhere to the return policy.   

      7. Changes and Cancellations:  

      • The promoter reserves the right to amend, extend, or terminate the "Free Insulated Jacket" offer at any time without prior notice.   

      8. Acceptance of Terms:  

      • By participating in the "Free Insulated Jacket" offer, customers agree to these terms and conditions.   

        

      Mud Daddy x Canine Principles Giveaway: Terms and Conditions

      1. The promoters are Mud Brand Limited, company number 14754217, Mud Daddy House Unit 3 Fisher Street, Fisher Industrial Estate, Newcastle Upon Tyne, Tyne & Wear, United Kingdom, NE6 4LT, and Canine Principles Ltd, 27 Old Gloucester Street, London, WC1N 3AX.
      2. The giveaway is open to UK residents aged 18 or over, excluding employees of either promoter and their immediate families.
      3. To enter, submit your email address via the entry form between 12:00pm GMT on 16 November  and 11:59pm GMT on 22 November 2026. One entry per person. No purchase is necessary.
      4. By entering you consent to receive marketing emails from both Mud Daddy and Canine Principles. Your email address will be shared between the two businesses for this purpose. You can unsubscribe from either at any time. See the Mud Daddy Privacy Policy and the Canine Principles Privacy Policy for details of how each business handles your data.
      5. One winner will be selected at random from all valid entries within 3 working days of the closing date.
      6. The prize is 12 months of Canine Principles Club membership for one person (value £480 including VAT), to be activated by 31 December 2026, plus a Mud Daddy bundle comprising the Mud Daddy Original 5L Portable Washer, shampoo, deodorising spray, pre-wash, towel, shampoo dispenser, detangling brush and licking mat (total value £103.88 including VAT). Delivery to UK addresses only.
      7. The winner will be notified by email within 5 days of the draw and must respond within 14 days, or a reserve winner may be selected.
      8. The prize is non-transferable and there is no cash alternative. Canine Principles Club membership is subject to the standard Club terms.
      9. The winner’s surname and county will be made available on request to hello@muddaddy.com. Winners may object to this by contacting the same address.
      10. The promoters’ decision is final.

      For more details, contact hello@muddaddy.com